Smart hands
Data Center Smart Hands Services
At HSCONNECT, we provide comprehensive Smart Hands services to support your critical data center operations with precision, reliability, and professionalism.
Our skilled technicians serve as your on-site technical partners, assisting with everything from equipment installation and cabling to troubleshooting and network configuration, ensuring smooth, secure, and uninterrupted operations 24/7.
Whether you require scheduled maintenance, urgent intervention, or remote support, HSCONNECT delivers efficient, high-quality Smart Hands services tailored to your infrastructure needs.
Global Experience, Local Expertise
With an active footprint in more than 50 data centers across EMEA, South Korea, and the United States, HSCONNECT brings a deep understanding of diverse data center environments and operational procedures.
We are familiar with the layouts, policies, and standards of major colocation and hyperscale facilities, allowing us to work efficiently, safely, and in full compliance with each site’s technical and security requirements.
This global exposure ensures that our teams adapt quickly to any site, providing consistent, reliable support wherever your infrastructure is hosted.
HSCONNECT is always prepared with a comprehensive first-response troubleshooting kit, including the most commonly used fiber patch cords, SFP optics, and essential replacement parts.
This readiness allows our Smart Hands technicians to resolve issues quickly and efficiently, ensuring a seamless, worry-free experience for our customers.
Why Choose HSCONNECT
HSCONNECT was founded by a Network Engineer and Project Manager with more than 30 years of experience in the IT and telecommunications industry.
Before founding HSCONNECT, he spent over 8 years at Amazon Web Services (AWS), leading large-scale data center and network infrastructure projects across the EMEA region.
His earlier roles at EQUINIX France, one of the world’s leading data center operators, and SOGETI CAPGEMINI, helped him develop deep expertise in network design, structured cabling systems, meet-me room (MMR) connectivity, cross connects, and critical migrations.
Thanks to this strong technical and managerial background, HSCONNECT provides practical, field-proven expertise that bridges the gap between theoretical knowledge and real-world performance.
Our Smart Hands Services Include
- Equipment Installation & Replacement: Servers, switches, routers, patch panels, and power units…
- Structured Cabling & Fiber Management: Copper and fiber optic cabling, labeling, and patching
- Racking & Stacking: Assembly, alignment, and secure mounting of network and compute devices
- Network Troubleshooting: Port diagnostics, link verification, and basic configuration
- Inventory & Asset Management: Equipment tracking, auditing, and documentation
- Remote Hands Assistance Visual inspection, cable tracing, rebooting, and remote guidance
Commitment to Quality, Privacy & Compliance
At HSCONNECT, we uphold the highest standards of quality, safety, and confidentiality.
We strictly respect our customers’ internal policies, data protection requirements, and privacy protocols during every engagement.
Our technicians follow rigorous procedures to ensure secure, precise, and discreet interventions in your data center environment.
You can trust us to perform every task with the utmost professional integrity and operational discipline.
Your Trusted Partner in Data Center Operations
With our broad international presence and decades of technical expertise, HSCONNECT is your ideal partner for Smart Hands support.
We understand the complexity, security, and urgency of modern data center operations, and we deliver solutions that let your teams focus on performance and innovation, while we handle the hands-on work.
Contact HSCONNECT today to learn how our Smart Hands services can optimize your data center operations